In 10 or 15 years, organizations may be outsourcing all their work that is "support" rather than revenue producing, and all activities that do not offer career opportunities into senior management. In the 1990s, outsourcing took on new strategic dimensions. Rapidly changing market dynamics caused organizations to spend more time focusing on their core business and global competitive pressures.

Traditionally, the most active location for staging these types of IT initiatives has been India. A strong supply of high-programming talent, favorable government and tax incentives, and the ability to complement U.S.& U.K time zones with a virtual around-the-clock approach are some of the key strengths of India